We want to make it easier for our users to find answers to their questions without needing to email Support.

All company users will now see a small Help widget in the bottom left corner of their account. Clicking on it gives them access to all Knowledge Hub articles without needing to leave cord. Companies can use the top search bar to instantly find the article they are looking for.

Shoutout to Vinu (FE)"im still waking up after 1 month of hibernation" for getting this out so quickly. Ps. We use Helpkit.so to host our Knowledge/Support hub. It allows you to write articles in Notion, and then create custom domains for them. It’s the same way this product release blog is written 🙂.

Our next Loop cycle is a tech focus, giving us a chance to speed up how cord works for our users.